GreenInfo Network is an organization dedicated to provide information technology solutions for public service agencies. They wanted a redesign of their internal network with the goal of increasing its usage.
All employees are users. But, project managers need daily access. They need easy access to recurrent information, a visible search at all times, and content organized in company's main topic areas.
However, there was no structure nor categories everyone understood. The only way to find anything was through the search bar. On top of that, it had unnecessary password protection that became a real issue for the people who needed daily access.
•To encourage browsing and discovery with a simple user-centered IA
•To allow recurrent use with features such as bookmarks, most read and saved searches.
•To clean up the flow of needless tasks.